❓ Frequently Asked Questions
1. Why not just use free cybersecurity templates online?
Most free templates are generic, outdated, or overly technical. SMBCyberHub kits are purpose-built for SMBs with GDPR and ISO27001-aligned kits that provide everything you need for compliance.
2. Do I need IT experience to use these kits?
Not at all. Each kit is built for office managers and team leads with no technical jargon. Our Basic Kit is specifically designed for non-technical users.
3. Are these kits really audit-ready?
Yes. Content maps to GDPR Article 39.1(b) and ISO27001 with documentation logs.
4. Is this a subscription?
No. Each kit is a one-time purchase with instant download and offline access forever.
5. Can I preview the content before buying?
Yes. Download our free sample kit from the homepage with training slide and policy preview.
6. What if I have a team larger than 20 people?
The Agency Kit (coming soon) includes editable versions and multi-client license. For now, Compare Kits to see which option fits your team size.
7. Do you offer refunds?
All sales are final, but we provide a free sample kit for evaluation before purchasing.
8. Can I use this for insurance or client due diligence?
Yes. Use kits for cyber insurance requirements and client security questionnaires.
Still Have Questions?
Can't find what you're looking for? Our contact page has detailed information about support topics and response times. We're happy to help with specific requirements.